I'm Bob Lowe, CEO of Russell-Hampton Company. I'd like to
personally welcome you to our online store for Rotary Clubs and
Rotarians, and thank you for your interest in our products and
Company first started providing emblem merchandise to Rotarians
in 1920. Here we are in the 21st Century. How many things have changed in our
world since 1920? The answer to that question is truly mind-boggling!
But here at Russell-Hampton Co. we strive to keep some things
from changing at all. Things like quality merchandise, fair prices,
and the best customer service we can provide. One of the things
that helps us accomplish that is family pride. Russell-Hampton Co.
is a family-owned business having four generations of Rotarians.
in the old days, the company was a "mail order" business in the true
sense of the word. Even when I joined the company in 1984, the majority
of our orders came in the mail. That rapidly changed a year later
when I introduced our toll-free phone number. Now with phone, fax,
email and web orders, "mail orders" have become almost completely
obsolete (yes, we still do occasionally receive an order in the mail).
So, have things changed? Yes, tremendously! But when you call us
your call will still be taken by a helpful and courteous customer
service representative, just like in "the good old days".
We are as committed to our employees as we are to our customers. Those
commitments, as well as our commitments to cutting-edge technology,
quality products, and outstanding service will ensure that you
receive the very best that we have to give. Our motto is embroidered
on the carpet just inside our front door - "Superior Customer Service
is Our Mission". Customers expect consistent dependable products
at competitive pricing from mail-order companies. That is precisely
what they get from Russell-Hampton Co., and the reason why they
remain loyal customers.
All of the Russell-Hampton "family" appreciates your patronage, and we
look forward to serving you soon. If
you have any questions, concerns or comments, just give me a call
- I'd be glad to hear from you - 913-890-2670. And
We're not the best because we're the oldest.
oldest because we're the best!